ROADSIDE ASSISTANCE - THERE WHEN YOU NEED US, NATIONWIDE 24/7

Frequently Asked Questions

What should I do if I need roadside assistance?


Call us at 137 200. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

Your location: Anything from street name to landmarks.
Your Toyota details: Model, colour etc or your Rego.
A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
A contact phone number, where possible.

Call us at 137 200. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

Your location: Anything from street name to landmarks.
Your Toyota details: Model, colour etc or your Rego.
A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
A contact phone number, where possible.


How can I buy Roadside Assist?


You can call us at 137 200 Mon-Fri 8.30am to 7pm EST or contact us.

Contact Us

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You can call us at 137 200 Mon-Fri 8.30am to 7pm EST or contact us.

Contact Us


What if I don’t have Roadside Assistance with Toyota Financial Services, can I still call for assistance as a one-off?


If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.

If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.


I don’t have a Toyota, can I still take out Roadside Assistance with Toyota?


Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.

Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.


Does it matter who is driving the car?


Toyota will provide roadside regardless of who is driving your car.

Toyota will provide roadside regardless of who is driving your car.


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Terms and Conditions


The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.
Toyota Extra Care is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.
Toyota Extra Care is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

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